Privacy Policy

Last Updated: July 21, 2026

This Privacy Policy describes how lunar-iris collects, uses, and protects your personal information when you interact with our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information when you submit inquiry forms
• Email addresses for communication purposes
• Service preferences and project requirements
• Technical data such as IP address, browser type, and device information
• Usage data including pages visited and time spent on our website

How We Use Your Information

We process your personal data for the following purposes:

• Responding to your inquiries and providing requested services
• Communicating about project updates and service delivery
• Improving our website functionality and user experience
• Analyzing usage patterns to optimize our offerings
• Complying with legal obligations and protecting our rights

Data Storage and Security

Your personal information is stored on secure servers located within the European Economic Area. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Data transmission over the internet carries inherent risks. While we strive to protect your information, we cannot guarantee absolute security of data transmitted to our website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for three years from the last interaction.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data and request copies
• Request correction of inaccurate or incomplete information
• Request deletion of your data under certain circumstances
• Object to processing of your personal information
• Request restriction of processing
• Data portability where technically feasible
• Withdraw consent at any time where processing is based on consent

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic patterns. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.

Third-Party Services

We do not sell or rent your personal information to third parties. We may share data with service providers who assist in website operation and business activities, bound by confidentiality obligations.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through website notification or email where appropriate.

Contact Information

For questions regarding this Privacy Policy or to exercise your data rights, contact us at:

[email protected]
42 Kensington Gardens, London W2 4RU, United Kingdom